Donna McQueen, RN, Complex Care Liaison
To me there's no line between the St. Joseph Health and the community. In my job, I go to the patient's homes and help get them set up with a primary care physician. I help with communication between the patient and the care provider, medications, referrals and accessing county mental health services. I work on committees within the community for mental health and opiate use issues… it all goes back to knowing what the patient is going through or has gone through. Sometimes they just want someone to listen. A lot of our patients in the Emergency Department come here because of that. I love that the Sisters/health system continues to fund this position. It's important.