Holistic & Patient-Centered health care at Redwood Memorial Hospital
This is the beginning of your journey to recovery.
The vision of Redwood Memorial Hospital is to be recognized as a leader
in holistic, patient-centered care. We thrive in promoting optimal well-being
throughout the community. Moreover, we are known for providing a welcoming,
healing environment that physically, emotionally, and spiritually uplifts
our patients and their families.
Together, our team of physicians and staff want to make your experience
– as well as your family and other visitors – a pleasant and
therapeutic one. If you are looking for patient-centered health care as
you recover and heal, come to Redwood Memorial Hospital today. We're
here to help you alongside your journey.
Our physicians are effective in providing and supporting holistic care
to the extent that they understand, experience, and practice it themselves.
To this end, we strive to infuse every treatment with more than proven
medical expertise –
but also compassion.
The underlying principles for all we do:
- Body, mind, and spirit are an integral whole that cannot be separated into
- Every intervention or interaction is holistic in its impact, meaning it
can affect the whole person
- Your relationships between caregivers, patients, families, and loved ones
have a profound impact on the healing process
- Each person has an innate capacity for self-repair and healing
- Healing is always possible, even when curing is not
"It's the Right Thing to Do" – Our Journey Service Standards
Redwood Memorial Hospital is completely devoted to an outstanding set of
service standards. This means our patients receive world-class service
and care from start to finish, every time. We uphold our standards and
commitments to all we touch and serve. This includes our patients, our
team, our hospital, and community – and ourselves.
Patient Centered Approach
We believe that our patients and their families are at the center of all
that we do. We commit to meeting and exceeding the needs of our patients.
We commit to demonstrating respect, dignity and compassion through everything we do.
We believe that our actions must be approached from a holistic perspective.
This commitment must be reflected in how we listen and act upon the needs
of those we serve. We must cater to the physical, mental, and spiritual
needs of each of our clients.
We believe that providing quality service to others is a top priority
and a core value of Redwood Memorial Hospital. This commitment must be reflected
in the personal service that we provide to all of our customers every
day and in every way.
We believe that we are here to serve our customers by meeting and exceeding
their needs with the utmost degree of care and courtesy. This commitment
must be reflected in a positive attitude and by bringing this attitude
to work every day.
We believe that exceptional teamwork is based on respect for one another
and those we serve. This must be reflected in our commitment to be consistent,
dependable, and responsible in working toward our common goals.
We believe that honest, open, direct, shared communication is essential
to a quality work environment and patient care. We commit to listening
to better understand the needs of those we serve and work with, always
being aware of our verbal and nonverbal messages.
We believe that time is an invaluable resource. This commitment must be
reflected in prompt service, communication and understanding the very
unique needs of our patients, their families, and even our own co-workers.
We believe that, to ensure success in all that we do, flexibility and
continual change is absolutely necessary. We are committed to embracing
new, relevant ideas, and challenging the status quo. We are committed
to celebrating continual improvement.
We believe that our work is a reflection of ourselves. We commit to take
pride in and responsibility for our actions. Most importantly, as members
of the Redwood Memorial Hospital team, we must take pride and responsibility for
the outcomes of our actions.
Healing Options for Every Patient
Every patient has different needs and objectives. We offer a wide range
of opportunities for healing and recovery. Making all patients feel truly
comfortable with their treatment is our primary focus. Some of our different
The Labyrinth – located outside in the Hospital courtyard, this quiet space is
available for patients to walk / meditate in
Music Therapy – in-room CD players are available for patient healing, as well
as musical volunteers who provide periodic live performances
Pet Therapy – the patient's pet is welcome to visit or patients can enjoy
the company of a certified dog
If you would like to learn more about our holistic healing program, or
if you would like a tour of our facility, please
call us today.