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St. Joseph Health, Humboldt County Receives Four Excellence in Healthcare Awards

04/27/2017

Eureka, Calif. (April 27, 2017) – Two hospitals in Humboldt County recently received Excellence in Healthcare Awards for nursing care, as well as inpatient and outpatient services. Given by national healthcare research leader Professional Research Consultants, Inc. (PRC), these awards are based on the surveys of patients:

  • At St. Joseph Hospital in Eureka, radiation oncology services were ranked in the Top 10 percent nationwide for Overall Quality of Care, receiving a 5 Star Award. The 5 star award is based on the percentage of patients who rated the service line as “Excellent” for the Overall Quality of Care question.
  • The North Coast Surgery Center at St. Joseph Hospital also received a 5 Star Award.
  • At Redwood Memorial Hospital, inpatient services received a 4 Star Award, ranking in the Top 25 percent nationwide for Overall Quality of Care.

In addition to recognizing organizations and individuals who achieve excellence throughout the year by improving patient experiences, PRC also surveys physicians to learn more about their perception of services and care at the hospital. Based on the results of this survey, Redwood Memorial Hospital received a 4 Star Award, scoring in the top 25% nationally for both inpatient and outpatient nursing care.

“It is an honor to recognize St. Joseph Health, Humboldt County with the Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare.”

“We are very proud of our caregivers who serve our patients with compassion, excellence and dignity every day. This award is a result of their talent and their commitment to providing the best experience possible,” said David O’Brien, MD, President of St. Joseph Health, Humboldt County.

To learn more about the 2017 Excellence in Healthcare Awards, including eligibility and criteria, visit www.PRCCustomResearch.com.

About St. Joseph Hospital
St. Joseph Hospital has been serving the health care needs of Humboldt County since 1920. Comprised of two campuses, St. Joseph Hospital and the General Hospital campus are located within a quarter mile of each other in Eureka. SJH offers comprehensive services including emergency, cardiac services in The Heart Institute, an accredited Cancer Program, Women's and Children's Services in the Childbirth Center (including Pediatric Care and the only Level II Neonatal Intensive Care Unit Nursery (NICU) on the North Coast), Neurosurgery, and Orthopaedic and Sports Medicine.

About St. Joseph Health, Redwood Memorial Hospital
Redwood Memorial Hospital is a 25 bed Critical Care Access Hospital and a full-service, acute care facility dedicated to physically, emotionally, and spiritually uplifting our patients and their families. Redwood Memorial Hospital's holistic, patient-centered care philosophy reflects the belief that treating the patient's mind, body, and spirit and keeping the patient's needs at the forefront of all decisions results in more rapid healing and a more positive experience for the patient. Redwood Memorial hospital features a state-of-the-art surgery wing, radiology department, telerobot for remote physician consultations, 24/7 emergency room, critical care unit and outpatient rehabilitation services.

About PRC

Professional Research Consultants, Inc. (PRC) is a national healthcare market research company. For more than 35 years, PRC has facilitated millions of interviews, delivered insightful reports and provided customized research solutions to hospitals and healthcare organizations. Services measure community perceptions, brand positions, patient experience, physician alignment and engagement, and employee engagement. PRC is also a certified vendor for government-mandated CAHPS surveys and has partnered with more than 400 communities across the U.S. to conduct Community Health Needs Assessments.
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