Eureka, Calif. (April 27, 2017) – Two hospitals in Humboldt County recently received
Excellence in Healthcare Awards for nursing care, as well as inpatient and outpatient services. Given
by national healthcare research leader
Professional Research Consultants, Inc. (PRC), these awards are based on the surveys of patients:
- At St. Joseph Hospital in Eureka, radiation oncology services were ranked
in the Top 10 percent nationwide for Overall Quality of Care, receiving
a 5 Star Award. The 5 star award is based on the percentage of patients
who rated the service line as “Excellent” for the Overall
Quality of Care question.
- The North Coast Surgery Center at St. Joseph Hospital also received a 5
- At Redwood Memorial Hospital, inpatient services received a 4 Star Award,
ranking in the Top 25 percent nationwide for Overall Quality of Care.
In addition to recognizing organizations and individuals who achieve excellence
throughout the year by improving patient experiences, PRC also surveys
physicians to learn more about their perception of services and care at
the hospital. Based on the results of this survey, Redwood Memorial Hospital
received a 4 Star Award, scoring in the top 25% nationally for both inpatient
and outpatient nursing care.
“It is an honor to recognize St. Joseph Health, Humboldt County with the
Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President
and CEO of PRC. “It takes true dedication and determination to achieve
this level of excellence in healthcare.”
“We are very proud of our caregivers who serve our patients with
compassion, excellence and dignity every day. This award is a result of
their talent and their commitment to providing the best experience possible,”
said David O’Brien, MD, President of St. Joseph Health, Humboldt County.
To learn more about the 2017 Excellence in Healthcare Awards, including
eligibility and criteria, visit
About St. Joseph Hospital
St. Joseph Hospital has been serving the health care needs of Humboldt
County since 1920. Comprised of two campuses, St. Joseph Hospital and
the General Hospital campus are located within a quarter mile of each
other in Eureka. SJH offers comprehensive services including emergency,
cardiac services in The Heart Institute, an accredited Cancer Program,
Women's and Children's Services in the Childbirth Center (including
Pediatric Care and the only Level II Neonatal Intensive Care Unit Nursery
(NICU) on the North Coast), Neurosurgery, and Orthopaedic and Sports Medicine.
About St. Joseph Health, Redwood Memorial Hospital
Redwood Memorial Hospital is a 25 bed Critical Care Access Hospital and
a full-service, acute care facility dedicated to physically, emotionally,
and spiritually uplifting our patients and their families. Redwood Memorial
Hospital's holistic, patient-centered care philosophy reflects the
belief that treating the patient's mind, body, and spirit and keeping
the patient's needs at the forefront of all decisions results in more
rapid healing and a more positive experience for the patient. Redwood
Memorial hospital features a state-of-the-art surgery wing, radiology
department, telerobot for remote physician consultations, 24/7 emergency
room, critical care unit and outpatient rehabilitation services.
Professional Research Consultants, Inc. (PRC)
is a national healthcare market research company. For more than 35 years,
PRC has facilitated millions of interviews, delivered insightful reports
and provided customized research solutions to hospitals and healthcare
organizations. Services measure community perceptions, brand positions,
patient experience, physician alignment and engagement, and employee engagement.
PRC is also a certified vendor for government-mandated CAHPS surveys and
has partnered with more than 400 communities across the U.S. to conduct
Community Health Needs Assessments.