Section: News

Redwood Memorial Named One of 11 Hospitals in Nation with Great Customer Service

Redwood Memorial Named One of 11 Hospitals in Nation with Great Customer Service

Eureka, CA (July 26, 2016) – Redwood Memorial Hospital in Fortuna was recently named one of Becker Hospital Review’s “11 Hospitals with Great Customer Service.”

The publication sought nominations and researched hospitals around the country dedicated to providing excellent customer service and quality patient care. Other hospitals to make the list were: Cleveland Clinic, Johns Hopkins Medicine and Scripps Health.

Becker wrote that RMH uses a holistic approach that attends to the physical, mental and spiritual needs of each patient. “One of the hospital’s main principles is that healing is always possible, even when curing is not. Redwood Memorial offers a variety of healing options including music therapy, pet therapy and a meditation garden on the hospital grounds,” Becker continued.

“Staff members and physicians are encouraged to have honest, open communications with coworkers and patients to promote a quality work environment and improve patient care,” they added.

Becker’s Healthcare provides cutting-edge business and legal information for healthcare industry leaders through five trade publications, including Becker’s Hospital Review. Each of the 12 annual issues of Becker's Hospital Review reaches a qualified audience of approximately 18,500 healthcare leaders. To read the full article, visit

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