Eureka, CA (August 16th, 2018) – Inpatient and Outpatient rehabilitation services at St. Joseph Hospital
in Eureka and Redwood Memorial Hospital in Fortuna continue to perform
at high levels in national patient satisfaction scores. A recent Press
Ganey Performance Scorecard survey revealed outpatient and inpatient rehab
services at both hospitals were ranked as high as the top 1% by patients
For the outpatient rehab services, each hospital was measured against 1,361
similar facilities across the nation. On the inpatient rehab survey, St.
Joseph Hospital was compared to 402 similar facilities. The survey was
conducted for the time period of January 1st, 2018 through July 31st, 2018.
“These scores reflect the dedication and talent of caregivers in
our rehab services at both hospitals,” said Jim Peaker, area director,
rehabilitation services. St. Joseph Health, Humboldt County. “These
folks are rock stars and our community appreciates their compassion and
professionalism in the care they provide.”
As an example, Redwood Memorial Hospital in Fortuna, the outpatient rehabilitation
clinic outperformed 99% of other facilities surveyed in areas like “skill
of techs/therapists/nurses, and likelihood of recommending (facility).”
In Eureka at St. Joseph Hospital, the outpatient rehabilitation clinic
scored in the top 1% in areas that included “skill of techs/therapists/nurses.”
At the inpatient rehabilitation unit at St. Joseph Hospital, staff outperformed
97% of similar facilities in areas like “how well staff prepared
patients to function at home, how well pain was controlled, and the availability
of the rehab doctor.”
“Rehab Services is so important to our community – our team
focuses on both recovering from an injury or illness, and also on preventing
issues in the first place,” said Roberta Luskin-Hawk, M.D., chief
executive, St. Joseph Health Humboldt County. “These statistics
are compiled from our patients’ experiences and really highlight
the specialized skill and training of our nurses, doctors and therapists.”
Press Ganey is a patient experience company that partners with more than
50% of all U.S. hospitals to help improve clinical and business outcomes.
As a strategic business partner, Press Ganey helps health care organizations
like St. Joseph Health, Humboldt County, reduce patient and caregiver
suffering and improve the safety, quality and experience of care.
About St. Joseph Hospital Inpatient Rehabilitation Unit
Since 1987, our Rehabilitation Center has been devoted to serving the
needs of patients in the community. Our Rehabilitation Center is accredited
by the The Joint Commission, ensuring our services are backed by industry
standards. All of our treatment programs are customized to suit your unique
needs, preexisting and current abilities, as well as your tolerance to therapy.
About St. Joseph and Redwood Memorial Hospital Outpatient Rehabilitation Services
Physical therapists at St. Joseph and Redwood Memorial Hospitals treat
patients who have health-related conditions that limit their abilities
to move and perform functional activities in their daily lives. Individual
plans are developed using treatment techniques to promote the ability
to move, reduce pain, restore function, and prevent disability.