Patient Experience

Your Experience Is Important to Us

Here at St. Joseph Health, your satisfaction and comfort are of the utmost importance to us. We are committed to responding to any concerns regarding care, treatment or services in a timely manner. Should concerns about your hospitalization arise, you or members of your family are encouraged to contact the nurse or manager in your area or the patient representative. She/he can help resolve issues and maintain the highest quality of service. Your nurse can help you contact these individuals. If you have unresolved issues or complaints about your care, you may contact any of the following:

Meet your patient experience team:


  • Jimmy Watson, MHA, CPXP
    Regional Chief Patient Experience Officer

  • Tamara Kam, MPHIL, CPXP
    Area Director, Patient Experience Officer

Share Your Story

Are you interested in sharing
your experience with us?

Yes I am
Share Your Story